Customer support is available Monday to Friday from 10 a.m. to 5 p.m. via email at loja@selfloveprofessional.com.

Your payment can be made by ATM, MBWay and Credit Card.

All our orders are shipped via DPD carrier.

Contact our customer support, explain the status of your order (with photo), they will analyze it and try to help you solve the problem.

Yes, we deliver to Madeira and Azores.

If the customer is not present at the time of delivery, their order will be forwarded to the pickup point and will remain there for 5 working days, after which time it will be returned to the Shipper.

The shipping company will send you a message informing you when the order will be delivered to the address you provided when you made the purchase.
If you are unable to be at the indicated address, please contact the carrier to arrange another delivery day or place.

The carrier always asks for a signature from the customer upon delivery.

If you have any questions about our store, you can send an email to loja@selfloveprofessional.com or use our contact form on the website.

In case your question is related to an order placed, always refer the number of your order and the name in which it was placed to facilitate and speed up the whole process.